Refund and Returns Policy
At OnlinePujaBooking.com, operated by Divine Future Spiritual Services Private Limited, we are committed to providing authentic and satisfactory spiritual services to our valued customers. Our Refund and Returns Policy is designed to ensure transparency and clarity regarding our services.
1. Puja Booking Cancellation Policy
Cancellation requests will be accepted only within 24 hours of booking.
After 24 hours, the booking will be considered confirmed, and no refund will be issued.
For urgent cancellations due to unforeseen circumstances, please contact our support team at support@onlinepujabooking.com.
2. Refund Policy
A 100% refund will be provided for cancellations made within the first 24 hours of booking.
If the Puja has already been scheduled, performed, or the materials have been arranged, no refund will be processed.
Refunds will be credited to the original payment method within 7-10 business days.
3. Rescheduling Policy
Puja can be rescheduled 48 hours prior to the scheduled date.
Rescheduling requests after this period will not be accepted.
4. Non-Refundable Services
Personalized Puja services and special rituals like Mahamrityunjay Jaap, Kuber Puja, and Durga Saptashati Path are non-refundable once performed.
Puja materials and Prasad dispatched from our end are also non-returnable.
5. Incomplete or Failed Transactions
In case of a failed payment or incomplete booking due to a technical glitch, the deducted amount (if any) will be refunded within 5-7 business days.
6. Contact Us
For any queries or assistance regarding refunds and returns, reach out to us at:
📧 Email: support@onlinepujabooking.com
📞 Phone: +91-9236033117